RETURNS, CREDIT OR REFUNDS
As a print on demand company, we do not accept returns, issue credit or give refunds unless the issue is caused by a product defect or by production (see list above).
If you believe the product is defective or was damaged by production, then you have 30 days after receipt to contact customer service by submitting a support ticket. Please include the following information when submitting a claim:
Full Name Listed On Your Order
Email Listed On Your Order
Phone number Listed On Your Order
& why you are asking for a reprint / credit
We reserve the right to request additional information at the returnees cost and if proof is not provided within a reasonable time (30 days after receipt of product), then we will be under no obligation to accept the claim.
If we determine that the product(s) is defective or damaged by production, then we will gladly accept the return and reprint the item for you. If you do not want a reprint, we can credit your account in full or we can issue a credit back to the card used at the time of purchase, minus any processing fees.
Any returns that are not caused by product defect or by production must be handled by the affiliate owner. We are unable to warehouse or accept any affiliate store returns uunless caused by product defect or by production.